Shipping policy
We ship our products from Japan.
Processing Time
Digital products are available for download immediately after payment has been completed.
For physical products that are in stock, orders are usually shipped within 10 business days after payment has been confirmed.
Custom-made artworks, including WIND MANDALA | Edition, are produced after an order is confirmed. Please allow approximately 10–20 business days for production before shipment.
Shipping
We ship worldwide.
Product prices include packaging materials and handling charges. Shipping charges are calculated separately at checkout based on the shipping destination.
International shipments may be subject to customs duties, import taxes, or other fees imposed by the destination country. These charges are the responsibility of the customer.
Delivery
Delivery times vary depending on the destination and shipping carrier.
Please note that international shipments may experience delays due to customs clearance or other circumstances beyond our control.
Order Tracking
A shipping confirmation email with tracking information will be provided when available.
Contact
If you have any questions regarding shipping, please contact us at:
contact@bdak.art